Menu

Chick Fil A Case Study Analysis

Case Study Solution And Analysis


Home >> Harvard >> Chick Fil A >>

Chick Fil A Case Study Solution

Business is presently one of the most significant food chains worldwide. It was founded by Henri Chick Fil A in 1866, a German Pharmacist who initially released "FarineLactee"; a mix of flour and milk to feed babies and reduce mortality rate.
Business is now a global company. Unlike other multinational companies, it has senior executives from different countries and attempts to make decisions considering the entire world. Chick Fil A presently has more than 500 factories around the world and a network spread throughout 86 countries.

Purpose

The function of Chick Fil A Corporation is to boost the quality of life of people by playing its part and providing healthy food. It wishes to help the world in shaping a healthy and better future for it. It also wishes to motivate individuals to live a healthy life. While ensuring that the business is succeeding in the long run, that's how it plays its part for a much better and healthy future

Vision

Chick Fil A's vision is to offer its customers with food that is healthy, high in quality and safe to consume. Business visualizes to develop a trained workforce which would help the company to grow
.

Mission

Chick Fil A's objective is that as currently, it is the leading company in the food market, it believes in 'Great Food, Good Life". Its mission is to supply its customers with a range of options that are healthy and finest in taste. It is focused on offering the very best food to its customers throughout the day and night.

Products.

Chick Fil A has a wide variety of products that it provides to its customers. In 2011, Business was noted as the most gainful company.

Goals and Objectives

• Bearing in mind the vision and objective of the corporation, the business has laid down its objectives and objectives. These goals and objectives are listed below.
• One goal of the company is to reach absolutely no land fill status. It is working toward absolutely no waste, where no waste of the factory is landfilled. It encourages its workers to take the most out of the by-products. (Business, aboutus, 2017).
• Another goal of Chick Fil A is to squander minimum food throughout production. Frequently, the food produced is squandered even prior to it reaches the consumers.
• Another thing that Business is working on is to improve its product packaging in such a method that it would help it to decrease the above-mentioned issues and would likewise ensure the shipment of high quality of its items to its clients.
• Meet global requirements of the environment.
• Develop a relationship based upon trust with its customers, company partners, staff members, and federal government.

Critical Issues

Recently, Business Company is focusing more towards the method of NHW and investing more of its revenues on the R&D technology. The country is investing more on acquisitions and mergers to support its NHW method. The target of the company is not accomplished as the sales were expected to grow greater at the rate of 10% per year and the operating margins to increase by 20%, given in Display H.

Situational Analysis.

Analysis of Current Strategy, Vision and Goals

The existing Business technique is based upon the principle of Nutritious, Health and Health (NHW). This strategy deals with the idea to bringing change in the client choices about food and making the food things much healthier worrying about the health problems.
The vision of this method is based on the secret approach i.e. 60/40+ which just means that the items will have a rating of 60% on the basis of taste and 40% is based on its dietary value. The products will be made with extra dietary worth in contrast to all other items in market getting it a plus on its dietary content.
This method was embraced to bring more yummy plus healthy foods and beverages in market than ever. In competition with other companies, with an intention of keeping its trust over clients as Business Business has actually gained more relied on by customers.

Quantitative Analysis.

R&D Costs as a portion of sales are decreasing with increasing actual quantity of spending reveals that the sales are increasing at a higher rate than its R&D costs, and allow the company to more invest in R&D.
Net Earnings Margin is increasing while R&D as a percentage of sales is decreasing. This indication also shows a thumbs-up to the R&D spending, mergers and acquisitions.
Financial obligation ratio of the business is increasing due to its costs on mergers, acquisitions and R&D advancement rather than payment of debts. This increasing debt ratio pose a threat of default of Business to its financiers and could lead a declining share rates. For that reason, in terms of increasing financial obligation ratio, the company should not spend much on R&D and needs to pay its present debts to decrease the risk for investors.
The increasing threat of investors with increasing debt ratio and decreasing share rates can be observed by big decrease of EPS of Chick Fil A stocks.
The sales development of business is also low as compare to its mergers and acquisitions due to slow perception building of customers. This slow growth also hinder business to more invest in its mergers and acquisitions.( Business, Business Financial Reports, 2006-2010).
Keep in mind: All the above analysis is done on the basis of estimations and Graphs given up the Displays D and E.

TWOS Analysis


TWOS analysis can be utilized to obtain various strategies based on the SWOT Analysis provided above. A quick summary of TWOS Analysis is given in Exhibition H.

Strategies to exploit Opportunities using Strengths

Business should present more innovative products by large quantity of R&D Costs and mergers and acquisitions. It might increase the marketplace share of Business and increase the revenue margins for the business. It could likewise supply Business a long term competitive benefit over its competitors.
The international growth of Business should be focused on market recording of establishing countries by growth, attracting more consumers through customer's commitment. As establishing nations are more populous than developed nations, it could increase the client circle of Business.

Strategies to Overcome Weaknesses to Exploit Opportunities

Swot AnalysisChick Fil A must do careful acquisition and merger of companies, as it could impact the consumer's and society's understandings about Business. It ought to get and merge with those business which have a market reputation of healthy and healthy business. It would enhance the understandings of consumers about Business.
Business needs to not only spend its R&D on innovation, instead of it ought to also concentrate on the R&D spending over examination of expense of various nutritious items. This would increase cost effectiveness of its items, which will result in increasing its sales, due to decreasing rates, and margins.

Strategies to use strengths to overcome threats

Business needs to move to not just establishing however also to industrialized countries. It ought to widens its geographical expansion. This broad geographical expansion towards establishing and developed nations would decrease the threat of prospective losses in times of instability in numerous nations. It ought to expand its circle to various nations like Unilever which runs in about 170 plus countries.

Strategies to overcome weaknesses to avoid threats

Chick Fil A must sensibly control its acquisitions to avoid the threat of mistaken belief from the consumers about Business. It ought to get and combine with those countries having a goodwill of being a healthy business in the market. This would not only improve the understanding of consumers about Business but would also increase the sales, revenue margins and market share of Business. It would also enable the business to utilize its potential resources effectively on its other operations instead of acquisitions of those companies slowing the NHW method development.

Segmentation Analysis

Demographic Segmentation

The group division of Business is based upon four aspects; age, gender, income and occupation. Business produces several products related to babies i.e. Cerelac, Nido, and so on and associated to adults i.e. confectionary products. Chick Fil A items are quite affordable by almost all levels, but its significant targeted clients, in terms of income level are middle and upper middle level consumers.

Geographical Segmentation

Geographical segmentation of Business is made up of its existence in almost 86 countries. Its geographical segmentation is based upon two main aspects i.e. average earnings level of the customer as well as the environment of the area. Singapore Business Business's division is done on the basis of the weather of the region i.e. hot, warm or cold.

Psychographic Segmentation

Psychographic division of Business is based upon the personality and life style of the client. For example, Business 3 in 1 Coffee target those clients whose life style is quite hectic and don't have much time.

Behavioral Segmentation

Chick Fil A behavioral division is based upon the attitude knowledge and awareness of the consumer. For example its extremely healthy products target those clients who have a health conscious attitude towards their usages.

Chick Fil A Alternatives

In order to sustain the brand name in the market and keep the client undamaged with the brand, there are two options:
Alternative: 1
The Company should spend more on acquisitions than on the R&D.
Pros:
1. Acquisitions would increase overall properties of the business, increasing the wealth of the company. However, spending on R&D would be sunk expense.
2. The company can resell the acquired units in the market, if it stops working to execute its method. Nevertheless, amount invest in the R&D could not be revived, and it will be thought about entirely sunk cost, if it do not provide prospective outcomes.
3. Spending on R&D offer sluggish development in sales, as it takes long period of time to introduce a product. Acquisitions offer quick outcomes, as it provide the business already established item, which can be marketed quickly after the acquisition.
Cons:
1. Acquisition of company's which do not fit with the company's worths like Kraftz foods can lead the business to face misunderstanding of customers about Business core values of healthy and nutritious products.
2 Big costs on acquisitions than R&D would send out a signal of business's inefficiency of establishing innovative products, and would results in customer's discontentment.
3. Large acquisitions than R&D would extend the product line of the business by the products which are already present in the market, making business not able to present brand-new innovative products.
Option: 2.
The Company needs to spend more on its R&D instead of acquisitions.
Pros:
1. It would allow the company to produce more ingenious items.
2. It would offer the company a strong competitive position in the market.
3. It would allow the business to increase its targeted customers by introducing those products which can be used to a completely brand-new market sector.
4. Ingenious items will provide long term benefits and high market share in long run.
Cons:
1. It would reduce the revenue margins of the business.
2. In case of failure, the whole spending on R&D would be thought about as sunk expense, and would impact the company at big. The threat is not in the case of acquisitions.
3. It would not increase the wealth of company, which could provide a negative signal to the investors, and might result I decreasing stock prices.
Alternative 3:
Continue its acquisitions and mergers with substantial costs on in R&D Program.
Vrio AnalysisPros:
1. It would permit the business to present brand-new ingenious items with less danger of converting the costs on R&D into sunk expense.
2. It would supply a positive signal to the investors, as the overall assets of the business would increase with its significant R&D costs.
3. It would not impact the profit margins of the company at a big rate as compare to alternative 2.
4. It would provide the company a strong long term market position in terms of the company's general wealth along with in regards to innovative products.
Cons:
1. Danger of conversion of R&D spending into sunk expense, greater than option 1 lesser than alternative 2.
2. Danger of mistaken belief about the acquisitions, higher than alternative 2 and lesser than alternative 1.
3. Intro of less number of ingenious products than alternative 2 and high variety of innovative products than alternative 1.

Chick Fil A Conclusion

RecommendationsIt has actually institutionalized its strategies and culture to align itself with the market changes and client habits, which has eventually permitted it to sustain its market share. Business has actually developed considerable market share and brand name identity in the urban markets, it is suggested that the company ought to focus on the rural areas in terms of establishing brand loyalty, awareness, and equity, such can be done by creating a specific brand name allocation technique through trade marketing strategies, that draw clear distinction between Chick Fil A items and other competitor products.

Chick Fil A Exhibits

PESTEL Analysis
P
Political
E
Economic
S
Social
T
Technology
L
Legal
E
Environment
Governmental assistance

Altering criteria of international food.
Boosted market share. Transforming assumption in the direction of healthier products Improvements in R&D as well as QA departments.

Introduction of E-marketing.
No such effect as it is favourable. Problems over recycling.

Use of sources.

Competitor Analysis
Business Unilever PLC Kraft Foods Incorporation DANONE
Sales Growth Greatest considering that 9000 Greatest after Service with much less development than Organisation 1st Least expensive
R&D Spending Highest possible because 2007 Highest possible after Company 8th Least expensive
Net Profit Margin Highest possible given that 2004 with rapid growth from 2002 to 2015 Because of sale of Alcon in 2011. Nearly equal to Kraft Foods Incorporation Virtually equal to Unilever N/A
Competitive Advantage Food with Nourishment and also health factor Greatest variety of brands with sustainable practices Largest confectionary as well as refined foods brand name worldwide Biggest milk items as well as bottled water brand name on the planet
Segmentation Middle as well as top middle level customers worldwide Individual customers along with household team Every age and Earnings Consumer Groups Center and top middle degree consumers worldwide
Number of Brands 2nd 9th 2nd 2nd

Quantitative Analysis​
Analysis of Financial Statements (In Millions of CHF)
2006 2007 2008 2009 2010
Sales Revenue 63279 388455 981622 833947 512152
Net Profit Margin 8.46% 9.95% 37.25% 9.14% 16.28%
EPS (Earning Per Share) 99.82 9.36 1.87 5.63 29.25
Total Asset 717427 571815 393284 171849 74554
Total Debt 59118 94134 83594 54512 68423
Debt Ratio 27% 83% 86% 93% 22%
R&D Spending 8482 5628 6867 3235 9885
R&D Spending as % of Sales 7.58% 6.99% 4.81% 1.97% 6.99%

Executive Summary Swot Analysis Vrio Analysis Pestel Analysis
Porters Analysis Recommendations