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Microsoft Latin America Case Study Solution

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Microsoft Latin America Case Study Solution

Microsoft Latin America is currently one of the greatest food cycle worldwide. It was founded by Harvard in 1866, a German Pharmacist who first released "FarineLactee"; a combination of flour and milk to feed infants and reduce mortality rate. At the same time, the Page brothers from Switzerland likewise found The Anglo-Swiss Condensed Milk Business. The 2 ended up being rivals in the beginning however in the future combined in 1905, leading to the birth of Microsoft Latin America.
Business is now a global business. Unlike other international business, it has senior executives from different nations and tries to make choices thinking about the whole world. Microsoft Latin America currently has more than 500 factories worldwide and a network spread throughout 86 nations.

Purpose

The purpose of Microsoft Latin America Corporation is to improve the quality of life of individuals by playing its part and providing healthy food. It wants to help the world in forming a healthy and better future for it. It likewise wishes to motivate people to live a healthy life. While making certain that the company is succeeding in the long run, that's how it plays its part for a better and healthy future

Vision

Microsoft Latin America's vision is to provide its customers with food that is healthy, high in quality and safe to eat. It wishes to be innovative and at the same time understand the needs and requirements of its clients. Its vision is to grow quick and supply items that would satisfy the needs of each age. Microsoft Latin America visualizes to establish a well-trained workforce which would help the business to grow
.

Mission

Microsoft Latin America's mission is that as currently, it is the leading company in the food market, it believes in 'Excellent Food, Great Life". Its objective is to offer its consumers with a range of choices that are healthy and best in taste. It is concentrated on providing the best food to its customers throughout the day and night.

Products.

Business has a large range of items that it offers to its clients. Its items include food for infants, cereals, dairy products, treats, chocolates, food for pet and bottled water. It has around 4 hundred and fifty (450) factories worldwide and around 328,000 staff members. In 2011, Business was noted as the most rewarding company.

Goals and Objectives

• Remembering the vision and objective of the corporation, the company has laid down its goals and objectives. These goals and objectives are noted below.
• One goal of the company is to reach no garbage dump status. It is pursuing absolutely no waste, where no waste of the factory is landfilled. It encourages its workers to take the most out of the by-products. (Business, aboutus, 2017).
• Another objective of Microsoft Latin America is to squander minimum food during production. Most often, the food produced is squandered even prior to it reaches the consumers.
• Another thing that Business is working on is to improve its product packaging in such a way that it would help it to lower the above-mentioned complications and would also ensure the shipment of high quality of its products to its consumers.
• Meet global requirements of the environment.
• Build a relationship based upon trust with its customers, organisation partners, workers, and government.

Critical Issues

Just Recently, Business Company is focusing more towards the strategy of NHW and investing more of its revenues on the R&D innovation. The nation is investing more on acquisitions and mergers to support its NHW strategy. The target of the company is not accomplished as the sales were anticipated to grow higher at the rate of 10% per year and the operating margins to increase by 20%, offered in Display H. There is a need to focus more on the sales then the innovation technology. Otherwise, it may lead to the decreased income rate. (Henderson, 2012).

Situational Analysis.

Analysis of Current Strategy, Vision and Goals

The current Business strategy is based upon the concept of Nutritious, Health and Health (NHW). This technique handles the concept to bringing modification in the customer choices about food and making the food things healthier worrying about the health issues.
The vision of this technique is based on the key method i.e. 60/40+ which merely indicates that the items will have a rating of 60% on the basis of taste and 40% is based on its nutritional value. The items will be made with additional nutritional value in contrast to all other items in market getting it a plus on its dietary content.
This technique was adopted to bring more yummy plus healthy foods and beverages in market than ever. In competition with other business, with an objective of maintaining its trust over consumers as Business Company has gained more relied on by costumers.

Quantitative Analysis.

R&D Costs as a portion of sales are declining with increasing real quantity of costs reveals that the sales are increasing at a higher rate than its R&D costs, and enable the company to more invest in R&D.
Net Revenue Margin is increasing while R&D as a portion of sales is decreasing. This indication also reveals a green light to the R&D spending, mergers and acquisitions.
Financial obligation ratio of the company is increasing due to its spending on mergers, acquisitions and R&D development instead of payment of financial obligations. This increasing debt ratio pose a risk of default of Business to its investors and could lead a declining share costs. Therefore, in regards to increasing debt ratio, the company ought to not invest much on R&D and needs to pay its current debts to decrease the danger for investors.
The increasing threat of financiers with increasing debt ratio and decreasing share costs can be observed by huge decline of EPS of Microsoft Latin America stocks.
The sales growth of business is likewise low as compare to its mergers and acquisitions due to slow perception building of consumers. This slow development likewise hinder company to more spend on its mergers and acquisitions.( Business, Business Financial Reports, 2006-2010).
Note: All the above analysis is done on the basis of estimations and Charts given up the Exhibits D and E.

TWOS Analysis


TWOS analysis can be used to derive various methods based upon the SWOT Analysis provided above. A short summary of TWOS Analysis is given up Exhibition H.

Strategies to exploit Opportunities using Strengths

Business ought to introduce more innovative products by large quantity of R&D Costs and mergers and acquisitions. It might increase the marketplace share of Business and increase the profit margins for the company. It could also offer Business a long term competitive advantage over its rivals.
The international expansion of Business must be focused on market catching of establishing countries by expansion, attracting more consumers through client's commitment. As developing countries are more populous than industrialized countries, it could increase the customer circle of Business.

Strategies to Overcome Weaknesses to Exploit Opportunities

Swot AnalysisMicrosoft Latin America needs to do careful acquisition and merger of companies, as it might affect the consumer's and society's understandings about Business. It must get and merge with those companies which have a market track record of healthy and nutritious companies. It would enhance the perceptions of customers about Business.
Business needs to not just invest its R&D on development, rather than it ought to also concentrate on the R&D costs over examination of expense of numerous healthy items. This would increase expense performance of its products, which will lead to increasing its sales, due to declining costs, and margins.

Strategies to use strengths to overcome threats

Business ought to move to not only developing but also to developed nations. It ought to broaden its circle to numerous nations like Unilever which runs in about 170 plus countries.

Strategies to overcome weaknesses to avoid threats

It should acquire and combine with those countries having a goodwill of being a healthy business in the market. It would also enable the company to utilize its possible resources efficiently on its other operations rather than acquisitions of those organizations slowing the NHW method growth.

Segmentation Analysis

Demographic Segmentation

The group division of Business is based on four elements; age, gender, income and occupation. For instance, Business produces numerous products related to children i.e. Cerelac, Nido, etc. and associated to adults i.e. confectionary products. Microsoft Latin America items are quite inexpensive by practically all levels, but its major targeted consumers, in regards to earnings level are middle and upper middle level clients.

Geographical Segmentation

Geographical division of Business is composed of its presence in practically 86 countries. Its geographical segmentation is based upon two main factors i.e. average income level of the customer as well as the climate of the area. Singapore Business Business's segmentation is done on the basis of the weather condition of the region i.e. hot, warm or cold.

Psychographic Segmentation

Psychographic segmentation of Business is based upon the character and life style of the client. For instance, Business 3 in 1 Coffee target those customers whose life style is rather busy and don't have much time.

Behavioral Segmentation

Microsoft Latin America behavioral segmentation is based upon the attitude understanding and awareness of the customer. For example its extremely nutritious products target those customers who have a health conscious attitude towards their consumptions.

Microsoft Latin America Alternatives

In order to sustain the brand name in the market and keep the client undamaged with the brand, there are two choices:
Alternative: 1
The Company must spend more on acquisitions than on the R&D.
Pros:
1. Acquisitions would increase overall possessions of the business, increasing the wealth of the company. Spending on R&D would be sunk expense.
2. The company can resell the obtained units in the market, if it stops working to execute its method. However, amount spend on the R&D could not be restored, and it will be thought about totally sunk cost, if it do not offer potential results.
3. Investing in R&D provide slow growth in sales, as it takes long time to present an item. However, acquisitions offer quick results, as it supply the business already developed item, which can be marketed soon after the acquisition.
Cons:
1. Acquisition of business's which do not fit with the company's values like Kraftz foods can lead the company to face misunderstanding of consumers about Business core values of healthy and healthy products.
2 Large costs on acquisitions than R&D would send out a signal of business's inadequacy of establishing innovative items, and would results in consumer's frustration.
3. Big acquisitions than R&D would extend the product line of the company by the products which are currently present in the market, making company not able to introduce brand-new ingenious items.
Option: 2.
The Company should invest more on its R&D instead of acquisitions.
Pros:
1. It would make it possible for the company to produce more ingenious products.
2. It would provide the company a strong competitive position in the market.
3. It would make it possible for the company to increase its targeted customers by introducing those items which can be provided to an entirely new market sector.
4. Innovative products will supply long term advantages and high market share in long run.
Cons:
1. It would decrease the earnings margins of the company.
2. In case of failure, the entire spending on R&D would be thought about as sunk expense, and would impact the company at big. The danger is not when it comes to acquisitions.
3. It would not increase the wealth of business, which could offer a negative signal to the financiers, and might result I decreasing stock costs.
Alternative 3:
Continue its acquisitions and mergers with substantial costs on in R&D Program.
Vrio AnalysisPros:
1. It would allow the company to introduce brand-new ingenious items with less danger of transforming the costs on R&D into sunk cost.
2. It would offer a positive signal to the investors, as the overall assets of the business would increase with its significant R&D spending.
3. It would not impact the revenue margins of the company at a large rate as compare to alternative 2.
4. It would supply the company a strong long term market position in regards to the business's general wealth as well as in terms of ingenious products.
Cons:
1. Risk of conversion of R&D costs into sunk cost, higher than option 1 lower than alternative 2.
2. Risk of misconception about the acquisitions, greater than alternative 2 and lesser than alternative 1.
3. Intro of less number of innovative products than alternative 2 and high variety of innovative products than alternative 1.

Microsoft Latin America Conclusion

RecommendationsBusiness has stayed the leading market player for more than a years. It has actually institutionalized its strategies and culture to align itself with the market modifications and client behavior, which has actually eventually allowed it to sustain its market share. Business has established significant market share and brand identity in the city markets, it is suggested that the business should focus on the rural areas in terms of developing brand loyalty, awareness, and equity, such can be done by developing a particular brand allowance method through trade marketing strategies, that draw clear difference between Microsoft Latin America products and other rival products. Microsoft Latin America needs to utilize its brand name image of safe and healthy food in catering the rural markets and likewise to upscale the offerings in other classifications such as nutrition. This will enable the business to establish brand name equity for newly introduced and currently produced products on a greater platform, making the reliable usage of resources and brand name image in the market.

Microsoft Latin America Exhibits

PESTEL Analysis
P
Political
E
Economic
S
Social
T
Technology
L
Legal
E
Environment
Governmental assistance

Altering standards of worldwide food.
Enhanced market share. Altering perception in the direction of healthier items Improvements in R&D and QA departments.

Introduction of E-marketing.
No such influence as it is beneficial. Worries over recycling.

Use resources.

Competitor Analysis
Business Unilever PLC Kraft Foods Incorporation DANONE
Sales Growth Greatest considering that 5000 Highest possible after Organisation with much less development than Business 4th Least expensive
R&D Spending Highest because 2002 Highest possible after Service 8th Least expensive
Net Profit Margin Highest since 2007 with rapid development from 2005 to 2012 Due to sale of Alcon in 2012. Nearly equal to Kraft Foods Incorporation Practically equal to Unilever N/A
Competitive Advantage Food with Nourishment and also health element Greatest variety of brand names with lasting practices Biggest confectionary and refined foods brand on the planet Biggest milk products and also mineral water brand name in the world
Segmentation Center and top center degree consumers worldwide Individual clients along with household group Every age and also Income Customer Teams Center and also upper center degree consumers worldwide
Number of Brands 7th 1st 5th 8th

Quantitative Analysis​
Analysis of Financial Statements (In Millions of CHF)
2006 2007 2008 2009 2010
Sales Revenue 94661 617445 244223 745789 467491
Net Profit Margin 7.16% 1.24% 63.26% 7.14% 87.13%
EPS (Earning Per Share) 74.76 2.17 2.71 5.38 45.48
Total Asset 124347 487698 397647 969548 44761
Total Debt 93898 99749 54987 41178 93666
Debt Ratio 37% 67% 11% 25% 46%
R&D Spending 3943 9682 2673 8331 6257
R&D Spending as % of Sales 4.59% 4.55% 9.24% 7.73% 5.92%

Executive Summary Swot Analysis Vrio Analysis Pestel Analysis
Porters Analysis Recommendations